Join IKEA as CRM Marketing Specialist!

Who We Are

At IKEA, we share one common vision: to create a better everyday life for the many people. With well-designed and functional products for the home, at prices accessible to as many people as possible, we offer solutions for every need and every type of home. As part of the IKEA family, we’re always growing, innovating, and looking for talented individuals to join us in our mission.

Why IKEA

We all choose to work at IKEA because we share a unique company culture and values. Our passion for the business drives us to strive for high performance while maintaining a human approach in everything we do. We foster an engaging and supportive work environment while remaining dedicated to enhancing the daily lives of our customers, coworkers, and communities.

What You Will Work On

Reporting to the CRM, CMP & Sustainability Leader Greece of the Marketing Department you are responsible and accountable to: 

•  Support the development and implementation of the CRM strategy, aligned with the company’s commercial and marketing objectives.
• Plan and coordinate CRM marketing activities and campaigns based on the commercial calendar and marketing plan.
• Deliver CRM campaigns and events across in-store and outdoor channels for IKEA Greece.
• Execute additional CRM campaigns and initiatives based on business priorities and customer needs.
• Ensure that the IKEA brand identity, values and key benefits are consistently communicated across all CRM communications.
• Ensure compliance with IKEA Family and IKEA for Business guidelines across all relevant communication platforms and touchpoints.
• Work with CRM platforms and tools to support campaign implementation, monitoring and optimization.
• Prepare CRM reports and performance analysis, providing insights and recommendations for improvement.
• Support the implementation of Marketing projects and initiatives as required

What You Bring

• Bachelor’s degree in Marketing, Communications, Business Administration or a related field.
• Approximately 4 years of professional experience, preferably in a Marketing or CRM department.
• Fluent in English, both written and spoken.
• Strong analytical and synthesis skills, with the ability to interpret information and translate it into actionable insights.
• Excellent written and verbal communication skills
• Digital literacy and confidence in using digital tools and platforms
• Strong organizational and project management skills
• Ability to work effectively with multiple stakeholders and manage multiple priorities and deadlines

What We Offer

At IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.

💰 Competitive Compensation: Attractive salary & benefits package.
🩺 Health & Well-being: Comprehensive group life & medical insurance. 
💻Employee Development: 40+ hours of annual training for continuous learning & development.
🚀 Career Growth: 8/10 positions are filled from within, reflecting our commitment to internal talent.
🛍️ Special Discounts: Discounts on IKEA products & other Fourlis Group brands.

🍽️ Employee Restaurant: Μeals at our employee restaurant with exclusive prices.
🚗 Transportation Support: Transportation cards or toll coverage. 
🌍 Inclusive Environment: A welcoming, international & diverse team.

The People We Are Looking For

•  Lead by example, always striving to find new and better ways to move forward.
• Empower others by taking ownership, making decisions, and following through with accountability.
• Embrace a hands-on, customer-focused approach, committed to delivering excellent service.
• Have the courage to challenge existing solutions and think creatively.
• Be passionate about life at home and the retail industry.

 Let’s Make a Difference Together!

Join us today and be part of the global IKEA family! Submit your resume and start your journey with us.